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The MS-721: Collaboration Communications Systems Engineer exam is a newly available replacement for the retired MS-720 Exam. Passcert team has already released the latest MS-721 Collaboration Communications Systems Engineer study guide, which provides extensive coverage of all the relevant topics you will need to know to pass your exam with ease. With this MS-721 Collaboration Communications Systems Engineer study guide, you will be able to confidently tackle the exam, knowing that you have a thorough understanding of the subject matter. Don't miss out on this opportunity to enhance your career prospects and take your skills to the next level by passing the MS-721 exam with flying colors!
Collaboration communications systems engineers have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management. They are proficient in managing and monitoring Teams Phone, meetings, and certified devices by using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Management portal, and the Microsoft Call Quality Dashboard. They deploy and configure Teams Phone with PSTN connectivity through Teams Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.
Collaboration communications systems engineers work with Teams administrators, Microsoft identity and access administrators, and Microsoft 365 administrators. In addition, they may work with owners of other workloads, including facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solution providers.

MS-721: Collaboration Communications Systems Engineer Replacement of MS-720 Exam
The MS-720 exam for Microsoft Teams Voice Engineer certification has been retired as of June 30, 2023. It will be replaced by Exam MS-721: Collaboration Communications Systems Engineer, which will give candidates the Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate title. Those who already have the MS-720 certification will see both the original certification and the new one on their transcript starting on July 1, 2023. The Microsoft 365 Certified: Teams Voice Engineer Expert certification will still appear on the candidate's profile on Microsoft Learn and can be renewed until December 2023, after which it will be moved to the certification history section of the transcript.Exam MS-721: Collaboration Communications Systems Engineer
Candidates for this exam are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Teams Rooms and Microsoft Surface Hub.Collaboration communications systems engineers have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management. They are proficient in managing and monitoring Teams Phone, meetings, and certified devices by using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Management portal, and the Microsoft Call Quality Dashboard. They deploy and configure Teams Phone with PSTN connectivity through Teams Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.
Collaboration communications systems engineers work with Teams administrators, Microsoft identity and access administrators, and Microsoft 365 administrators. In addition, they may work with owners of other workloads, including facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solution providers.
Skills Measured In MS-721 Exam
Content | Percentage |
Plan and design collaboration communications systems | 30-35% |
Configure and manage Teams meetings and events | 10-15% |
Configure and manage Teams Phone | 35-40% |
Configure and manage Teams Rooms and devices | 15-20% |